frequently asked questions

F.A.Q. | Singular Logistics

This is a very important point. Our overhead system is specially designed for avoiding the cargo to fall, due to it being moved in heights. For this, we use different safety locks in the cargo zone. A blind is installed by default on the open sides of the cart for keeping the cargo safe even if a collapse happens.

Well in fact, this is one of its many advantages. Since the system is installed overhead, it’s really easy to create and install the full transportation path without affecting to the existing layout.

Most of the times the system is installed high enough that it doesn’t exist any interference. When the systems coexists with people, we add classic security solutions, such as laser scans, radars, bumpers…

One of our outstanding features among the competence is precisely the rail change. In our case, we install a fix element, an elaborated design without mobile parts. This way, there are no elements susceptible of maintenance in the whole installation.

Maximum speed for transportation of the cargo depends on which system is installed, but our average is inbetween 2m/s for first generation systems, and 5m/s for the new ones.

Tipically, it takes us 4 to 5 months since the signing of the contract to the delivery date.

Installation on client’s premises takes 4 weeks in average.

Our systems manage a lot of data types, as operative as functional. We can make those available for you, from tracking of the type of cargo, to transportation times, most used stations… Functioning information can be also interesting in a preventive maintenance level, so that incidences are kept at minimum.

Of course. We can communicate with all kinds of systems and databases.

Yes. Besides working outdoors, we can dispose the cargo for it to be delivered in the same conditions as it was when picked-up.

System works at 48Vdc, meaning it works with the lowest of tensions.

Yes, carts can travel to a desired point in the installation, thus this is not a highlight. The system auto manages itself, and the journey to a designed point will be made by the closest cart to it, in a transparent way to the user.

The system is designed with a low level maintenance. Basically cleaning and oil changes.

One of the main charachteristhics of the system is its flexibility. Even tho it’s an electrified rail system, due to its patented design, any change in the installation is introduced without trouble. Also, due to its software, the system can be scalated easily, so introducing new carts is as easy as putting them in the circuit. Everything recalculates automatically.

You can get in touch with our specialists in our phone +34 93 541 39 22 or sending us an email to info@singularlogistics.com. We will be pleased to help you.

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